Support Portal

Introduction

The in-room booking feature allows for the creation of an ad-hoc MS Teams invitation right from a Cisco videoconferencing endpoint. Such endpoints get automatically connected to this meeting and it is also possible to generate related calendar invitations for other internal colleagues. This workflow runs independently on users’ PC and Outlook client and brings existing Cisco room devices closer to the familiar native Microsoft Teams Rooms (MTR) capability.

This feature works with any recent Cisco video endpoint that supports macros and uses a touch interface (Touch 10, Navigator, DX, Desk Series and Webex Boards).  In Synergy SKY Management Suite, these endpoints can be configured with a direct API connection as well as using Webex API.

Implementation limitations:
This feature is only supported when using Graph API integration with Exchange O365 and the default set of app registration permissions (see this page).

Prerequisites

Configuration Reference

• Release Notes: Synergy SKY Management Suite 30.03
• Integrations Settings

Step-by-Step Guide

Synergy SKY Configuration:

1. In Synergy SKY Suite, go to General Settings -> Video Systems
   
2. Click edit on the Cisco video system you would like to enable In-Room booking macro
   
   
   
   
3. Toggle the Macro and click Save
   
   
   
   
4. Scroll to the bottom of the Video System page and enter a valid email for the macro to use for the bookings. 
   
   
   
   
5. Save Changes
6. Click JOIN on left hand panel and go to Conference Settings
7. Set Preferred meeting insert to Microsoft Teams
   
   
   
   
8. Save changes and deploy configuration

Shortly after configuration deployment, the in-room booking macro will be automatically pushed to all enabled video systems. Two new touch interface buttons (Book Meeting and Add Meeting Participants) confirm the successful macro activation.

Book Meeting button creates new ad-hoc MS Teams invitation for the room itself. It is also possible to add more participants and generate related calendar invitations for other internal colleagues.

Add Meeting Participants button allows to add additional internal colleagues in situations when this room is already booked for an MS Teams meeting.