Support Portal

Windows JOIN 5.0 to Synergy SKY Management Suite Migration

Summary

This document will outline the process to migrate off Windows JOIN to Synergy SKY Management Suite.

Note:

Windows JOIN is End of Support as of January 31st, 2022
https://www.synergysky.com/support/release-notes/suite-30-03-2936

Prerequisite 

• Windows JOIN 5.x
• Synergy SKY Management Suite 30.02+ Server Deployed
• No VMRs
• Separate Online License 
  • Do not reuse the Windows JOIN License, as it's possible to lock out
  • Synergy SKY SA/SE can provide a temp license to facilitate the transition  
    
    

Recommendation 

Build out Synergy SKY Management Suite and run validation on a few rooms to confirm workflows is working as expected, this will insure that all network paths are workings so when the migration happens, all other rooms will work

Steps

1. Login to Windows JOIN 5.x
   • http://localhost:555/General-Settings/import 
     
     
     
     
   • Export config, without the license configuration
     
     
   • This will generate a SynergyConfig file to be used for import to the Synergy SKY Management Suite
     
     
     
2. Login to the Synergy SKY Management Suite
   • https://192.168.0.45/config/Config-Tool/Database 
     Note: IP address of your Management Suite instance
     
     
     
     
   • From here it will deploy the config automatically, go and re validate the license
     
     

From Here 

• Management Suite will be in the process of indexing, what to expect and how to monitor
  • Room Count, Total Meetings and Exchange API will determine the time frame for this to happen, approx time:
    • 100 Rooms, Graph API -> 60 Mins
    • 100 Rooms, Exchange Online EWS API-> 5hrs
    • 100 Rooms. Exchange On Prem, EWS API-> 120mins
      
      
  • Monitor Synergy CONTROL, as meeting populate this will indicate the indexing is finalizing
  • Log will show when index is 100% complete, 
    • 
    • Total meetings in db: X
      • This log entry means indexing is complete and testing can occur to confirm workflow
        
        

Windows JOIN

If there are no VMRs, you may run both Windows and the Management Suite at the same time for a short period of time. Once indexing is confirmed, Windows JOIN services should be disabled:

Migration is complete!