Support Portal

Introduction

In some circumstances, you may not want your domain users to have access to particular meeting information such as the meeting description.  To restrict meeting information from all domain users please follow the steps below. However, for the Synergy SKY Software to function correctly, settings like DeleteCommends must be set to $false. This article will explain how to keep those settings, but restrict information users can see in a meeting invite.

If set to $true, Exchange deletes the body of the meeting invitation when booking a room. As the matching rules rely on reading content in the body of the email, this stops Regex and External rules from working in the Software.

Prerequisites

Step-by-Step Guide

Method 1: Amend attributes directly on the calendar

1. Find your resource calendar in Outlook
   
   
2. Right click on the room/resource and select 'Properties'
   
   
3. When presented with the below window
   • Select the Name 'Default' 
   • Set the Permission Level to 'Free/Busy time, subject, location'
   • Make sure the 'Free/Busy time, subject, location' radio button is selected
   • Click OK
     
     

Performing the above should give you the required results and will only display the Subject and Location of the meeting and will restrict the view of the meeting notes from domain users.

Method 2: Exchange Management Shell

The above fix can also be achieved by running the commands below on the Exchange Management Shell:

Set-MailboxFolderPermission "roomname\Calendar" -User Default -AccessRights LimitedDetails

Note: This changes the default permissions so all can see the subject and location

This command will allow selected users to modify the calendar:

Set-MailboxFolderPermission "roomname\Calendar" -User "groupname" -AccessRights Editor

Once permission is applied to the room, close and reopen outlook for change to take effect.

Note: If you are still able to view all of the information in the meeting request then you will have to remove the calendar/room from your mailbox and re-add it in order for the changes to take effect

Deleting the OST File

Important Note: The steps below are for use if you are already using the Software and you would like to restrict calendar access / view 

If the change needs to be done on a large scale (across the whole domain) you have will have to delete the OST file and have it re-download the next time outlook opens. This has to be done on a user’s computer

You will know if the domain uses cached exchange mode by looking at the picture below.  If exchange does not use cached exchange mode then the box titled 'Use Cached Exchange Mode' will be unticked and you can skip this step.

To get to this screen in Outlook, go to File > Account Settings > Account settings > ‘Data Files’ tab > ‘Advanced’ tab. To locate the ost file you click on Outlook Data File Settings.

Removing Old Entries in Outlook Calendar/Resource

The method below is for deleting all of the records in a Resource / Room Calendar.

1. In the Navigation Pane, click Calendar.
2. On the Viewtab, in the Current View group, click Change View, and then click List.
3. Click in the item list, and then select the items you would like to delete

All required items in the list should now be selected.

4. Press DELETE.

Archiving from a person's calendar/mailbox can be done by following these instructions.