Technical Documentation
Search for in-depth articles on Synergy SKY tools and technologies.

  • There are no suggestions because the search field is empty.
 

Support > Guides > Endpoints >
Add Webex Workspace Integration for Webex Registered Endpoints controlhub

Add Webex Workspace Integration for Webex Registered Endpoints

 

Introduction

This guide will take you through setting up Webex integration in Management Suite using Integrations in Admin Webex under Workspaces. 

 

*This method currently supports 1 Management Suite per Webex Tenant*

 

Prerequisites

Webex - Full Admin to start integration and token generation. 

Network/Firewall - Management Suite: ensure that your Management Suite server can reach

admin.webex.com
*.wbx2.com

Multiple subdomains/servers are present for wbx2.com E.G. xapi-a.wbx2.com, xapi-r.wbx2.com

Management Suite version 30.06.3709 or newer

 

Step-by-Step

Adding Integration in Management Suite
  1. In Management Suite navigate to Integrations Settings in Config Tool.

  2. Add Connection and select Cisco Webex Integration

    mceclip0.png

  3. It will allow you to add a name to the integration including some basic information.

    mceclip1.png

  4. Click on the hyperlink in the yellow box which will bring you to admin.webex.com/workspaces/integrations to start the activation process.
    - User/Admin needs to have full admin rights assigned.

    mceclip3.png


  5. Click Synergy SKY Management Suite, this will display some details including Permissions. 

  6. Click Activate in top right corner, this will prompt all permissions to be listed for review.
    mceclip0.png

  7. Proceed by clicking Activate in the bottom right, this will provide an activation code. Copy to clipboard.

    mceclip2.png

  8. Head back to Management Suite config and paste the Activation Code into the Activation Code field and click Activate.

    mceclip3.png

  9. When activation completes it will test connection and update from Activation code to Refresh Token and click Save

    mceclip4.png


  10. Under API Integration Click Add API Integration

    mceclip5.png

  11. Select Webex under Used for and under Connection select the new Webex Integration and ensure it is enabled

    mceclip6.png

  12. Click Save, Save Changes and you are ready to add Webex Registered Endpoints under Video Systems.



Jump to...

Still in need of help?

Create a ticket